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About Us | Smithsonian Institute | Unit
Info
 Message
On Hold started with the premise that callers placed on hold
should hear about the company they are calling and not random
“commercials” about other companies and even competitors while
on hold, which happens with a radio on hold system. Take it
a step further and companies can customize any sort of advertising
message for their callers. To make on hold messaging available
and affordable for all types of businesses, Message On Hold
streamlined the production process to increase turnaround
but kept the cost low. For over 15 years, Message On Hold
(and its former affiliate names) have been providing equipment
and customized productions for businesses, organizations,
and offices throughout the United States, as well as Canada,
Puerto Rico, and other Federal Territories.
Always on the cutting edge with new technology for our industry,
Message On Hold has helped beta test, and formerly helped
designed (the original cassette unit), the latest on-hold
equipment. We’ve grown from endless loops, to cassette download
for digital memory chips, to CD download with flash memory
units. The newest on-hold unit in the works is a remote internet
download unit.
Based in Tampa, Florida, Message On Hold works with a dealer
network (located throughout the continental U.S.) and a sales
team, as well as in-house production facilities and staff.
We’re proud to be a part of the On-Hold Association, and we
support our community through charity events and fundraisers.
At Message On Hold, our employees, dealers, and clients are
our family, and we’re proud to be a company they can associate
with.
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